Privacy Policy - KentshiremBritAi

Introduction

KentshiremBritAi Limited ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect data when you interact with our website or use our services.

We are registered in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy should be read alongside our GDPR Rights page and Cookies Policy.

Information We Collect

Personal Information You Provide

When you contact us or engage our services, we may collect the following types of personal information:

Contact details including name, email address, and postal address
Financial information relevant to providing our educational services
Employment status and income information when relevant to the service
Communication preferences and correspondence history
Payment information for processing service fees

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

IP address and geographic location
Browser type and version
Device information and operating system
Pages visited and time spent on our website
Referring website addresses

How We Use Your Information

We process your personal information for the following purposes:

To provide financial education services and consultations
To communicate with you regarding your inquiries and appointments
To process payments and maintain financial records
To improve our services and develop new offerings
To send relevant information about our services with your consent
To comply with legal and regulatory obligations
To analyze website usage and improve user experience

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Contract Performance: Processing necessary to fulfill our service agreement with you
Legitimate Interests: Operating our business, improving services, and maintaining security
Consent: Where you have given explicit permission for specific processing activities
Legal Obligation: Compliance with applicable laws and regulations

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your data in the following limited circumstances:

Service Providers: Trusted third parties who assist in delivering our services, such as payment processors and IT support providers, under strict confidentiality agreements
Legal Requirements: When required by law, court order, or regulatory authority
Business Transfers: In the event of a merger, acquisition, or sale of assets, with appropriate safeguards for your data
With Your Consent: Any other sharing will only occur with your explicit permission

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data during transmission and storage
Regular security assessments and updates
Access controls limiting data access to authorized personnel only
Staff training on data protection and confidentiality
Secure backup procedures and disaster recovery plans

While we strive to protect your personal information, no method of transmission or storage is completely secure. We cannot guarantee absolute security but commit to maintaining industry-standard protections.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Specific retention periods include:

Client records: 7 years from the end of service provision (regulatory requirement)
Financial transaction records: 7 years (tax and accounting requirements)
Marketing communications data: Until you withdraw consent or 3 years of inactivity
Website analytics data: 26 months

When information is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule.

Your Rights

Under UK data protection law, you have several rights regarding your personal information:

Right of Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete information
Right to Erasure: Request deletion of your personal data in certain circumstances
Right to Restrict Processing: Request limitation on how we use your data
Right to Data Portability: Receive your data in a structured, commonly used format
Right to Object: Object to processing based on legitimate interests or for direct marketing
Right to Withdraw Consent: Withdraw consent for processing activities that require it

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and analyze usage. For detailed information about the cookies we use and how to manage them, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to external websites not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending you an email. The "Last updated" date at the top of this page indicates when the policy was last revised.

We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

KentshiremBritAi Limited
42 Deansgate Boulevard
Manchester M3 2FE
United Kingdom
Email: [email protected]

Supervisory Authority

You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not handled your personal data appropriately:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: kentshirembritai.com